OTELBULURUM.COM PERSONAL DATA PROTECTION POLICY
1. Purpose and Scope
As otelbulurum.com, we value the privacy of our users and process and protect their personal data in accordance with the relevant legislation, especially the Personal Data Protection Law No. 6698 (KVKK). This policy provides information on the collection, processing, storage and destruction processes of personal data.
2. Data Excluded from Scope
Data collected by third-party reservation platforms or affiliated service providers, other than the direct intervention of our institution, is outside the scope of this policy.
3. Principles of Processing Personal Data
As otelbulurum.com, we process personal data in accordance with the following principles:
Being in compliance with the law and rules of honesty,
Being accurate and up-to-date when necessary,
Being processed for specific, clear and legitimate purposes,
Being connected, limited and proportionate to the purpose for which they are processed,
Being stored for the period stipulated in the relevant legislation or required for the purpose for which they are processed.
4. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
To perform reservation and user transactions,
To increase service quality and ensure user satisfaction,
To fulfill legal obligations,
To meet user demands,
To prevent fraud and abuse,
To conduct marketing activities (provided that explicit consent is obtained).
5. Categories of Personal Data
The personal data processed may be as follows:
Identity information (name, surname)
Contact information (e-mail, phone)
IP address and device information
Usage data (session information, reservation history)
Location information (if there is explicit consent)
6. Storage Period of Personal Data
Personal data is stored for the periods specified in the relevant legislation or until the purpose for which it is processed ends. When the period expires, the data is deleted, destroyed or anonymized.
7. Transfer of Personal Data
Your data may only be transferred to third parties under the following conditions:
You have your explicit consent,
Explicitly provided for by law,
Transfer to business partners for the provision of reservations and services,
To public institutions for the fulfillment of legal obligations.
Data transfer abroad is only made with explicit consent or in accordance with the conditions under Article 9 of the KVKK.
8. Data Security Measures
Personal data is protected against unauthorized access, malware, data loss and illegal processing by;
Secure servers,
Encryption technologies,
Access restrictions,
Trained personnel.
9. Data Owner Rights
According to Article 11 of the KVKK, data owners have the following rights:
To learn whether their personal data is processed,
To request information if processed,
To learn the purpose of processing and whether it is used in accordance with its purpose,
To know the third parties to whom it is transferred domestically or abroad,
To request correction if processed incompletely or incorrectly,
To request deletion or destruction in accordance with the law,
To object to the results analyzed by automated systems,
To request compensation if damaged.
You can exercise these rights by sending an e-mail to destek@otelbulurum.com.
10. Policy Changes
otelbulurum.com has the right to update this policy in line with changes in legislation or internal company regulations. The updated policy is valid from the date it is published on the website.